Contacting us for help and support is easy: ask us pre-registration questions, find useful documents here and chat with our Customer Support team directly whenever you get stuck.
We answered this question on our pricing page. All data stored in database is split into parts, all inputs are sanitized and secured from injections. Data submitted in registration forms is transferred using https and our servers are secure and stable. Briefly, we take NO shortcuts with your data.
Yes. we verify each user before granting them access to the platform. We will continue improving our level of security and provide a safe marketplace to trade.
Contracts are not flexible. You can make changes as per negotiation to the ad before we generate contracts for you. Once generated, contracts cannot be changed and are valid only when signed.
Yes. Contracts signed manually or by using e-signature are legally valid and binding. Changes to the contract is as per conditions mentioned in it and pre agreed upon by all signatories.
We automatically generate contracts for each type of ad which can be found in your 'my account' section. These are generated as per your interaction and activity in Agroclear.
We work hard to ensure the quality of activity and interactions in our platform meet your highest standards. We approve each buyer and seller after consulting third-party validation companies
We respect your privacy and comply with all EU directives on GDPR. You can email us at email@example.com and we will help you through the process of deleting your account. Please make sure you do not have any outstanding order/payment, in which case, we will delete your account only after you have fulfilled your obligations as per general User Agreement.
Ads that expire will be available in your account for 7 days after expiry. You can find your expired ads in … and change it to new date that you prefer. Don't worry if you do not renew your ad during the grace period. You can always post a new ad.
We simply do not believe in charging the seller. If you are a seller, we hope this will give you some additional negotiating and selling power
Our contracts are legally binding, so in an unfortunate event, we will always support you by recommending and following up with legal consultants and help resolve the matter.